PROCESSING
All orders are processed + shipped within 3-5 business days. Check out our Shipping + Exchanges page for special holiday closures.
All local(Malaysia) Paid orders made on a particular day will be shipped out within the next three (working) days and we deliver via Pos Laju
SHIPPING
Flat rate shipping of RM8 to West Malaysia and RM15 to East Malaysia.
Shipping is FREE for orders above RM200 within Malaysia!
You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 24-48 hours to update once a label has been created.
Once a package is shipped, the tracking information is outside of our control. As much as we’d like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.
INTERNATIONAL SHIPPING
At the moment, flat rate international shipping applies for Singapore & Brunei only and we deliver via Pigeon / Pos Laju. Kindly refer table below for our shipping rate:
Location Rate
- Singapore RM70
- Brunei RM80
Shipping to other countries can be arranged upon request. Email us at hello@nyalacandle.com for further information and arrangement.
